Cookie & Privacy Policy

Cookie Policy

Cookies are used on our site to ensure that we give you the best experience on the website. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website.

Some cookies are essential so you can move around the website and use its features. Without these cookies, some services you’ve asked for can’t be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.

What are cookies and how do they work?

Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.

Some of the cookies we use

Certain cookies are necessary in order for you to use our websites. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites.

Session cookies

These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session or logout of certain areas.

Secure cookie

A secure cookie is only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server. This makes the cookie less likely to be exposed to cookie theft via eavesdropping.

Persistent cookies

These are used to persist a user’s preference across e.g. setting items such as the open status of the carousel, and remain until the expiry date and time set by the web server (or otherwise manually deleted by the user).


We like to keep track of what pages and links are popular and which ones don’t get used so much to help us keep our sites relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our sites and help us provide a more friendly solution.

Third-party cookie

Google Analytics tracking (and most web tracking software) uses cookies in order to provide meaningful reports about site visitors. However, Google Analytics cookies do not collect personal data about website visitors.

Managing your cookies

You’ll find more information about cookies at, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual


Privacy Policy

This website is owned and operated by Cornwall Finance & Investment Services Ltd and is intended for use by consumers in the United Kingdom. We abide by the relevant rules of the General Data Protection Regulation (“GDPR”) and the Data Protection Law 2019.

We take the protection of your personal data very seriously. Our privacy policy explains what information we collect from you, what we do with it, how we keep it secure and the circumstances in which we provide it to third parties.

We obtain and process personal data in different ways depending upon the purpose of the processing and way in which we obtained your personal data.

In most circumstances, your data will only be processed within the UK.  If for any reason we need to have your data processed elsewhere we will inform you of that, any privacy risks involved and what we have done to minimise those risks.

You can at any time ask us to tell you what personal data relating to you we hold.

You also have the right to ask us to rectify your data if it is inaccurate, erase it or restrict the processing of it. In some circumstances, you can ask us to provide it to you in a format which would allow you to transfer it digitally to another.

Where we have requested and you have given us consent to process your data you may withdraw that consent at any time.

Were our business to be sold all your data would be transferred to the purchaser so that they could use it in the same way as we do now.

If you are at all concerned about our processing of your data please let us know by contacting our Data Protection Officer at You may also complain about it to the Office of the Information Commissioner (“ICO”).

Customer Data

As an individual acting on behalf of a commercial entity (a so-called “corporate subscriber”) we collect certain data from you:

  • Name and work address
  • Email address
  • Telephone numbers
  • Job title/role
  • History of our communications to and from you
  • Proof of ID
  • Proof of address/residency

We may also collect data about your visits to our website and the pages that you viewed.


We process your data in order to contact you in your business capacity and to record our contacts with you.

Legitimate Interest

We have a legitimate interest in doing that because your organisation and you want us to be able to deal with you.


We do not need your consent to process your data in this way but we would stop doing so if you or your employer was to ask us to do so.


We may send you marketing material relevant to your business and we have a legitimate interest in doing so. We do however provide an opt-out in case you no longer wish to receive marketing communications. A link to “unsubscribe” should be found on each marketing communication. That consent can also be withdrawn by you at any time by contacting us at

Those with whom we share it

All our digital data is stored and processed in the UK by Cornwall Finance & Investment Services Ltd and off-site by them at a secure “server farm” also in the UK. It may also be shared with other members of our group. Otherwise, your data is only shared with those with whom we have to share it to obtain quotes for you or (if you have consented to direct marketing) those who despatch direct marketing communications for us.


Your contact data will be retained in our systems indefinitely and will only be removed if we decide there is unlikely to be further contact between us or if you or your organisation inform us that you are no longer connected.

Why we need your data

Without your data, we would not have the information necessary to deal with you.

Where we get it

Most of your data held by us will have come from you. Some may have been provided by e.g. your employer or colleagues. Occasionally we may find (some) of it from public registers or your organisation’s website or marketing material.

Use of Cookies

We collect information about your computer, including where available your IP address, operating system and browser type using a cookie filer. Cookies help us to improve our website and deliver a better and more personalised service to you. They enable us to personalise your experience on our website, speed up your searches and help us select services or materials for inclusion on the website which may be of interest to you. It also allows us to monitor general traffic patterns and usage of our website to help us to improve our website design and layout. Most browsers accept cookies automatically, but usually, you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of our website.

This information is completely anonymous.

If you provide us with information about yourself by form filling on our website a session cookie collects that information and stores it during your browsing session so that if you wish to fill another of our forms it will be automatically populated. Information stored in that cookie is deleted as soon as you terminate your browsing session.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


If you have any questions regarding this privacy policy, or for any other reason, please contact us at